About Us:

Headsets Wholesalers realizes that the sale of any product begins with our customer. We manufacture and sell the Mustang Headset with our customer in mind. We took our headset to six different large call centers and worked with a bunch of IT supervisors advising us in how to perfect our headset. As a result, our noise canceling microphone, speaker, shielded cord, and even temple pad are manufactured to stricter tolerances than the average telephone headset

Our call center customers are looking for pricing and shipping that does not pierce their ever shrinking budget!! In addition, they are looking for a dependable headset in which the client should be able to hear the agent well and without background noise. The agent should be able to freely converse with the client and not constantly complain about a headset that is uncomfortable or on the fritz. Finally, the supervisor should not have to spend valuable time with headset complaints, worrying about how to get the broken headsets boxed and back again to the vendor for yet another repair trip.

Our 'customer first' philosophy is a very good reason why we don't believe in 'repairing' a headset. Believe us, 'repairing' is a whole lot cheaper than 'replacing' a headset. The normal call center headset has wear factors or stress points in five or six different places. When the headset finally fails because of fatigue, the average headset company repairs only the area that is broken. When the headset is sent back, there are still the remaining worn areas. That is why a 'repaired' headset seems to come back even quicker from repair the next time, and the next, and the next. By the third year, the headset appears to be pieced together by spit and chewing gum!

Repairing a headset is a thing of the past. Replacement of a headset, not repair, is the correct way to treat a customer. Therefore, Headset Wholesalers provides a 24-month Replacement warranty on the Mustang line of headsets and a 36-month Replacement warranty on the Mustang line of amplifiers and dial pads.

How is it that we can offer such attractive pricing? Here are some of the reasons:

• We are factory direct.
• We purchase in large volume.
• We operate within our budget.
• We work to make sure that we take advantage of the lowest shipping rates and methods.
• We keep our overhead low and we follow the old adage: "Keep it simple, stupid."
• Our warehouse is not fancy, but it is clean and efficient. The best part is that it's paid for.
• Our sales staff works out of home offices. We use our own transportation.
• We got rid of the entire repair process, saving big monies for labor and the vast amount of supplies and parts needed to support a Repair Department, as well as the costly space needed to house such an enterprise.

We enthusiastically invite you to join our Mustang Headset Family. We are quite excited for the opportunity to earn your headset business.